Privacy Notice for Shielbrae House

Privacy Notice Dated: October 2019

Who is responsible for managing my information?

We are:

Shielbrae House, c/o Murrayshall Farm, Stirlingshire FK7 9QA

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

This is our Privacy Notice and it explains how we collect, use, share and protect your personal data. We are responsible for the collection and proper management of any personal information you submit as we are obliged to do so under legislation passed by the Government of the United Kingdom. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

What information do we collect?

Information held is likely to include your name, contact details, payment details.

How do we use your information?

The information you provide may be used to help us to provide details or information you may have requested.

On what legal basis will we process your information?

We will always process your personal information on lawful grounds as outlined  by laws passed by the Government of the United Kingdom and in particular on the grounds set out below:

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg booking function) and we have a legitimate interest in the storage of cookies for the technically correct and optimized provision of our services. If other cookies (eg cookies for the analysis of your surfing behavior) are stored, they will be treated separately in this privacy policy.

Performance of a Contract

If you wish to book and stay at Shielbrae House we will use the details that you give to provide you with accommodation and the means to pay for your stay. This information may possibly include your name, contact details, payment details.

Legitimate Interest

We want to give you the best possible customer experience whilst respecting your privacy. We may use your name and contact details to tell you about our own promotions and news which we think may be of interest to you. You can ask us to stop doing so at any time. Data privacy law allows this as part of our legitimate interest in understanding our customers, marketing our services to them and helping us to provide them with the highest levels of service.

Legal Obligation

We may also disclose your personal data without your permission to the extent that we are required to do so by law or regulation set out by the Government of the United Kingdom.

Who will you share my information with?

We will not share your details with any third party for advertising or promotional purposes. We may also disclose your personal data without your permission in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

Your rights

You have the right to ask us at any time:

  • to confirm whether we hold any of your personal data.
  • to send you a copy of any personal data that we hold about you.
  • to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete.
  • to delete (to the extent possible) any of your personal data, where we are required by law to do so
  • to stop processing your personal data, where we are required by law to do so
  • to let you have a portable copy of the personal data we hold about you, where we are required by law to do so
  • to stop processing any of your personal data that we process on the basis of our legitimate interests
  • to stop sending you marketing material. However please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates

Where we have reached a decision that affects you by processing your personal data automatically then you have the right to speak to someone to discuss that decision. We do not use your personal data for the purpose of profiling. Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address given below.

Shielbrae House, c/o Murrayshall Farm, Stirling FK7 9QA United Kingdom. Or by email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Does the notice apply to linked websites?

Our websites may contain links to other websites. This privacy notice only applies to this website so when you click on a link to other websites you should read their own privacy policies.

How do we update this privacy notice?

We keep our privacy notice under regular review according to changes set forth by the Government of The United Kingdom and we will place any updates on our website.

Who can I contact if I have queries about this privacy notice?

You can also contact us directly if you have any questions about our privacy notice or information we hold about you. Please write to us at the address given in this notice or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you are dissatisfied with our handling of any complaint you also have the right to raise concerns with The UK Information Commissioner: https://ico.org.uk